[wpsm_colortable color=”red”]
| Symptom | Possible Cause | Solution |
|---|---|---|
| Console has no power. | DC adapter is not plugged into wall outlet? |
Plug DC adapter into wall outlet. |
| DC adapter is not plugged into the Elliptical? | Plug DC adapter into the Elliptical’s power socket | |
| Console cable is not connected? | Verify that the console cable is connected properly | |
| The console is faulty? | Call service | |
| Strides/Min or Speed shows 0 |
Computer isn’t receiving a signal from the sensor? |
Check that the sensor magnet is correctly fitted and passes in front of the sensor. |
| Check that the gap between the sensor and the magnet is 3mm or less. |
||
| Check that all the computer plugs and sockets are correctly and firmly connected. |
||
| The sensor is faulty? | If all above checks are O.K., then replace sensor | |
| The computer is faulty? | Call service. | |
| No HR signal or incorrect HR signal |
Computer is receiving a faint or intermittent pulse signal. |
Check that the pulse plugs firmly inserted into the sockets. |
| Check to make sure that the batteries in the chest strap are installed correctly. |
||
| Replace the chest strap batteries. | ||
| Check to see if the receiver is properly installed. | ||
| Check to see if the chest strap is being properly worn by the user – if skin is extremely dry, then moisten contact points on chest with water and try again. | ||
| If the problem still exists then call service |
||
| Noise from motor | Symptoms include an unusually loud noise coming from the motor, which means the gears are not meshing correctly. |
Try reversing the resistance and try again. If this fails, then replace the motor. |
[/wpsm_colortable]
